No, the shipping is totally free and we ship worldwide.
In 1-3 business days for residents in Portugal, 3-5 business days for European countries and 5-7 business days for all other countries.
If your order undergoes customs clearance, it may experience additional processing time as determined by the customs authorities in the destination country. Please be advised that any associated fees or duties imposed during this process are the responsibility of the recipient. For specific details on the status and potential charges related to your order, we recommend contacting your local customs office. It's important to note that we are unable to influence or expedite the customs clearance process, as it is governed by the regulations of the destination country.
Yes, all our spectacles are ready for the use of prescription lenses.
Our spectacles come with clear temporary lenses not for daily use. Frames come ready to be fit with any type of permanent lenses.
Yes, without any problem. If you are not satisfied with the spectacles you have purchased, you can return or exchange it for any other available in our store within a period of 14 days after receiving the product.
To make sure our customers can use the most convenient payment method for their purchases we made available various payment options. Amongst them PayPal and Debit/Credit Card, VISA, MasterCard and American Express.
Yes. Our website is fully protected by McAfee SECURE and all data is encrypted to guarantee all transactions are confidential and secure (SSL Certificate).
Yes, as long as the damage is repairable. In case of doubts regarding repairs, we strongly advise all our customers to contact us through one of the available channels.
You can contact us through our contact page. We will be happy to assist you.
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