Ultra Thin Lenses (Recommended for High Prescriptions) Includes Anti-Glare, Anti-Scratch and Blue Light Filter.
We offer free shipping on all orders.
If your order includes prescription lenses, please note that additional processing time will be required:
After arriving to its country destination, the delivery time can be altered depending on each country's customs procedures. Please be advised that any associated fees or duties imposed during this process are the responsibility of the recipient.
Lohause considers customer satisfaction to be one of its core values. For that reason, we offer an easy, quick and flexible return and exchange policy so you are comfortable with us every step of the way.
Below you will find a summary of the most important points regarding our exchange and return procedure.
For any further clarifications, please do not hesitate in contacting us through info@lohause.com or through any other official communication channel.
You are eligible for exchanging or returning your products if:
If you are eligible and wish to continue with your exchange or return you should take the following steps:
*We only accept returns after the product has been received.
*Please be advised that in case of a return request, a shipping cost of $20 will be deducted from the refund amount.
* We are unable to issue refunds on frames with custom-made lenses as they are specifically made to fit your unique needs and measurements. This includes reading and blue-light blocking lenses. We take great care in ensuring that each lens is precisely crafted to provide you with the best possible vision, and as such, we cannot resell or reuse them.
We understand that refunds may be a standard policy for some products, but the nature of custom-made lenses makes them a special case. We appreciate your understanding and are always available to answer any questions or concerns you may have regarding our policies.
For the full explanation, please refer to our Terms & Conditions page, where all the information can be found.
If you have any questions, suggestions or remarks please do not hesitate in contacting us.